Shipping Policy:
We are delighted to offer affordable shipping rates on all orders within the United States. We typically ship orders within 3-5 business days of receiving them, and we use USPS, UPS or FedEx to ship our products. Please note that shipping duration may vary depending on the destination and shipping carrier.
For custom orders, please allow 2-4 weeks for production and shipping. If you need your order by a specific date, please contact us directly, and we will do our best to accommodate your request.
At the moment, we are not offering international delivery, but we can make an exception on a case-by-case basis. Please contact us directly for more information.
Return Policy:
We want you to be completely content with your purchase. If, you are unhappy with your product, please contact us within 30 days of receipt, and we will help you to find a solution.
If you need to return an article, please reach out to us first to obtain a return authorization. The article must be returned in its original condition and packaging. Once we receive the item, we will dispute a refund for the purchase price, minus any shipping and handling charges.
Please note that we cannot accept returns on custom or personalized orders unless there is a defect in the product or an error on our part. In such cases, we will work with you to find a suitable solution, which may include a replacement or a refund.
If you collect a damaged or defective item, please contact us straightaway, and we will do our best to resolve the issue as soon as possible.
Please keep in mind that we are a small business, and we appreciate your understanding and patience in the event of any issues with your order.